A compass for successful workplace learning: Mosher’s “5 Moments of need” model

compass

A guest article by Bernd Binzenbach There is no question that orientation in today’s dynamic and complex business world is becoming increasingly difficult. Corporate learning is no exception: agile, efficient, close to the workplace, self-directed and of course digital – these are just some of the demands that corporate learning faces. A compass for business […]

What is Software documentation?

Software documentation – what is that actually? Simple question, simple solution: just ask Wikipedia. If you go to the website of the online encyclopedia you will find: “Software documentation is written text or illustration that accompanies computer software.” … Hm. Well, maybe it is not that simple after all. Given this unsatisfactory explanation, it’s time […]

Create resources and establish structures with FlowShare: Bauvista case study

The Bauvista case study tells the story of a rapidly growing company with a great need for documentation, which uses FlowShare in its very own way. They represent a strong community: Bauvista is one of the largest purchasing cooperatives for DIY stores and building materials retailers in Germany. The company is growing and currently cooperates […]

Organize Knowledge: Databases and Helpdesks

Share user knowledge internally and externally The world around us is becoming increasingly complex, digital and fast. The range of things we are dealing with is getting wider and wider. This is why there are more and more experts who have a lot of specialized knowledge in their fields. The key challenge in this world […]

5 reasons why you should start documenting software

Miraminds often refers to one thing: software documentation. Read here why we are so convinced of recording digital processes and why you too should start with it: Software documentation is the process of recording digital processes in order to explain how software works, how it was developed or how to operate it. The finished documentation […]

Successful software documentation in five steps – with a bonus

You know about software documentation and its numerous applications? And you have an overview of helpful tools for creating step-by-step instructions? Then you can almost start with the documentation! But before that, you should be aware of a few important steps and tips and tricks. These will help you in the planning and creation of […]

SAP Enable Now or the alternative FlowShare?

What benefits does the e-learning software Enable Now from SAP offer and which e-learning software is the right for you? An orientation guide: Perhaps you yourself are just about to make a decision: You are dealing with the topic of documentation or knowledge management in a very concrete way and are asking yourself: What to […]

Screencast: Why you should record your screen and how that works

When texts and oral explanations fail: Screen recordings convey knowledge and create understanding. Here you will learn which steps you should take when you screencast. Sometimes nothing really helps. Imagine there is a problem, for example with the use of a software. Then things start to happen: one e-mail after the next, from the person […]

Software tip: 8 software tools to make your company wiki a great success

What software for creating a company wiki is available on the market, what are its advantages and when should you use which solution? A comparison: With a company wiki you can manage the knowledge in your company. To build such a database successfully you need tools – because building a company wiki by hand and […]