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Thanks to FlowShare we have found an ideal way to show our employees how to work with new software in a simple, uncomplicated and reproducible way.

BDAE

Provider of foreign health insurance

Employees from the company are going abroad for a longer period of time and need the appropriate insurance? The foreign expert BDAE takes care of such cases. The Hamburg-based company insures people worldwide and has locations on several continents.

Foreign insurance all over the world: A business like this requires comprehensive digital structures. In the past this sometimes already required the conversion to a new database system.

To make digital conversions like this as easy as possible for its employees, BDAE was the first user ever to introduce miraminds’ documentation software FlowShare in 2017. As a first-time customer and beta tester, BDAE can really say that they were part of it right from the start.

FlowShare enables the foreign insurance company to create instructions for digital work processes fully automatically. In this way, user knowledge can be shared easily and quickly at BDAE, and everyone is able to work successfully with new structures.

"Easy knowledge transfer thanks to FlowShare"

Philipp Belau, Head of IT Administration at the BDAE, knows how well the tool works in everyday business: “Thanks to FlowShare, we have found an ideal way to show our employees how to handle new software and how to use it in a simple, uncomplicated and reproducible way. FlowShare removes obstacles of creating a tutorial by automatically detecting clicks, thus facilitating knowledge transfer”.

In the meantime, BDAE is also using FlowShare for other areas of the company, successfully involving its employees in the implementation of new software structures.

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