What exactly is your role at Educ’Arte and what are its activities?
I take care of advancing Educ’Arte in Germany and accompany the users, which are teachers and students. At the same time I am responsible for the overall coordination: From internal and external communication to training courses and marketing the platform.
What exactly is FlowShare used for?
FlowShare is mainly used for manuals, to illustrate all functions of Educ’Arte for users.
This allows teachers and students to read how to create a video clip or how to use the platform in general. Questions like “How can a student enroll?” or “How do I create a mind map?” are all summarized in themed manuals.
How did you document processes before FlowShare? What challenges did you have?
Previously, our team worked with PowerPoint: manually creating and merging screenshots.
The layout was more difficult to handle and it was simply less beautiful. Because the process was not automated, it took much longer: much more clicks, much more stages and much more time.
Was there a hurdle that almost prevented them from buying?
Actually, no. When I joined the team, I immediately started working with FlowShare. The hurdle was to convince my colleagues to change their habits. I wanted to show them that FlowShare, unlike the PowerPoint manuals, saves time, is easy to use and delivers better results.